Privacy Policy
Last updated: April 2025

1. Introduction

This Privacy Policy outlines how Emerging Consulting Group (ABN 82 682 351 435) ("ECG", "we", "us", or "our") collects, uses, stores, shares, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable privacy and data protection laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and, where relevant, the EU General Data Protection Regulation (GDPR) and UK data laws.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name

  • Mailing and street address

  • Email address

  • Telephone number and contact details

  • Date of birth and age

  • Payment and billing information

  • Social media details or public profiles

  • Business or personal background relevant to our services

  • Data you submit in surveys, promotions, or questionnaires

  • Information from your use of our website or marketing content, including:

    • IP address

    • Device details

    • Browser type and location

    • Usage statistics via cookies or analytics tools

  • Any other information you voluntarily provide through our website, email, social platforms, or otherwise in connection with our services.

3. How We Collect Personal Information

We may collect personal data directly from you or through third parties, including when you:

  • Submit forms via our website or contact us directly

  • Communicate with us by phone, email, or on social media platforms (e.g., LinkedIn)

  • Request or engage our consulting services

  • Provide services or pitch business opportunities to us

  • Interact with our digital content, including advertisements

  • Visit our website (via cookies and similar tracking technologies)

We aim to ensure all information collected is accurate, relevant, and secure. For more on how cookies are used, please refer to our Cookie Policy.

4. How We Use Your Personal Information

We collect and use your information to:

  • Provide you with consulting services or information

  • Communicate with you about our offerings

  • Process payments and maintain internal records

  • Fulfil legal and regulatory obligations

  • Send you marketing communications (where you have opted in)

  • Improve our services, website functionality, and user experience

  • Conduct analytics, research, and reporting

  • Manage employment applications

  • Enforce agreements and resolve disputes

You may opt out of direct marketing at any time by following the unsubscribe link in our emails or contacting us directly.

5. Sharing Your Information

We may share your personal information:

  • With our service providers and business partners who assist in delivering our services (e.g., accountants, IT providers, legal counsel)

  • If required by law or government authorities

  • In the event of a business sale, merger, or restructure, where personal data may be transferred as part of the assets

  • With third parties conducting credit checks, where relevant

All third parties are required to protect your personal data in accordance with this policy and applicable privacy laws.

6. International Data Transfers

We may transfer your personal data to recipients located outside of Australia, the UK, or the EEA. In such cases, we will ensure that appropriate safeguards are in place (such as standard contractual clauses or equivalent mechanisms) to protect your data in line with this policy.

7. Security of Your Data

We take reasonable administrative, technical, and physical steps to protect your personal information against loss, misuse, or unauthorised access. Our systems are password-protected, and we regularly review and update our security protocols. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

8. How Long We Keep Your Data

We retain your personal data only for as long as is necessary for the purposes outlined in this policy or as required by law. Once data is no longer needed, we take steps to securely delete or de-identify it.

For details on specific retention periods, please contact us at the email below.

9. Your Rights

You have the following rights in relation to your personal data:

  • Access: Request access to the personal data we hold about you

  • Correction: Request correction of inaccurate or outdated information

  • Erasure: Request deletion of your personal data where lawful to do so

  • Object or restrict: Object to or request restriction of processing in certain cases

  • Portability: Request a copy of your data in a machine-readable format

  • Withdraw consent: Withdraw consent at any time for processing activities relying on consent

  • Lodge a complaint: Contact your local privacy regulator if you believe your rights are violated

To exercise any of these rights, please contact us at the email provided below.

10. Links to Other Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or business operations. Updates will be posted on our website, and where significant changes are made, we will notify you via email (if you have provided it).

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Emerging Consulting Group
Email: info@emergingconsulting.com.au